Frequently Asked Questions

View some of our frequently asked questions! You can also consult our online knowledge-base here if you require any further assistance

It’s super easy to start creating your new website on out platform, simply refer back to the homepage, here, choose your desired plan, fill out the form and away you go!

All websites created on our platform, take full advantage of ‘WordPress’ which comes with thousands of open-source plug-ins or ‘modules’ which can help you build additional functionality into your new website.

Please consult our online Knowledgebase for hundreds of helpful guides on how to accomplish various tasks within your new website, here.

Google Analytics is free website analytics tool. It tells you what pages users are seeing on your website, where they came from, and what they did on your website.

This is just some of the basic information that you get. Google Analytics actually provides a treasure of data that helps you understand what’s working on your website and what’s not. You can then plan your strategy accordingly and improve your website.

SEO or search engine optimization is a set of best practices that allow you to get more traffic to your website from search engines.

WordPress is quite SEO friendly out of the box, but there is so much more that you can do to make your website even more search engine friendly.

There are countless ways to make money from your WordPress site. In fact, website owners are coming up with new ways to make money online from their websites every day. You can run advertisements, sell products, recommend affiliate products, teach courses, sell paid content, and the list goes on.

Yes, absolutely. Many WordPress websites are business sites that don’t use any blog related features at all. WordPress started out as a blogging platform, but now it is a full-fledged CMS and an application framework.

You can create a website using only the pages.

Plugins are like apps for your WordPress site. They allow you to add additional features like contact forms, photo galleries, etc to your website.

To install plugins, first you need to visit Plugins » Add New page in the WordPress admin area. Next, you need to search for the plugin you are looking for by typing in keywords (like photo gallery, contact form, etc).

If you know the name of the plugin that you want to install, then you can just enter the name of the plugin.


In the search results, click on the install button next to the plugin that you want to install and WordPress will install it for you.

Next, you will need to click on the activate button to start using the plugin.

You can also install plugins sold by third party developers. Those plugins come as a zip file.

Simply head over to Plugins » Add New page and then click on the upload button.


Next, you need to click on the choose file button to select the plugin zip file from your computer and then click on ‘Install now’.

By default, WordPress comes with two default content types. They are called posts and pages.

Posts are part of a blog and are displayed in a reverse chronological order. Pages are static and not part of a blog.

See our guide on the difference between posts and pages.

To add a new blog post, head over to Posts » Add New page.


To create a new page, you need to visit Pages » Add New page.

Both page’s and post’s edit screens look similar with some minor differences.

WordPress powers millions of ecommerce websites and online stores all over the world. Using one of the ecommerce plugins for WordPress, you can easily add an online store to your WordPress site and sell both digital and physical goods.